Privacy Policy
Pearl Lemon Cleaners is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.
Information We Collect
When you use our services, we may collect the following information:
- Personal Information: Name, contact information (address, phone number, email), payment information, and any other details you provide when booking our services.
- Booking Information: Details about your cleaning request, including the location, date, and time.
- Communication: Records of our communications with you, such as emails, phone calls, or messages.
How We Use Your Information
We use your information for the following purposes:
- Providing our services: To process your bookings, schedule cleanings, and deliver our services.
- Communication: To contact you regarding your bookings, updates, or customer service inquiries.
- Payment processing: To process payments for our services.
- Improving our services: To analyze your usage patterns and feedback to improve our services and offerings.
Sharing Your Information
We may share your information with:
- Service providers: Third-party companies that help us provide our services, such as payment processors or cleaning staff.
- Legal authorities: If required by law or to protect our rights or the safety of others.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access: Request a copy of your personal information.
- Rectification: Correct any inaccuracies in your personal information.
- Erasure: Request the deletion of your personal information.
- Restriction of processing: Request a temporary or permanent stop to the processing of your personal information.
- Data portability: Request a copy of your personal information in a structured, commonly used format.
- Object: Object to the processing of your personal information for certain purposes.